Pension & Financial Benefits
Enhanced Family Friendly Policies
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Revenue Analyst

Salary £18,743- £19,730 (pro-rata)
Location Peterborough
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Part Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Part Time – 22.5 hours per week – 12-month FTC – Remote (ideally located within 1.5 hours of Peterborough)  

 

We have an exciting opportunity to join Cross Keys Homes as a Revenue Analyst on a 12-month fixed-term contract. In this role, you'll help with analysing service costs, year-end calculations, forecasting, and budgeting for tenant service charges. You'll also ensure service charges are properly accounted for, provide excellent customer service, and reconcile payments made to the business. Being highly organised is essential to succeed in this role.

The ideal candidate will have experience in finance, including cash and bank reconciliations, as well as intermediate Excel, numeracy, and analytical skills. Experience in managing agents is also important, along with the ability to communicate effectively with both internal and external stakeholders.

Previous experience with service charges isn’t required, as we are happy to train the right person for the role.

 

Key Responsibilities:

  • Assist with year-round analysis of service costs, end-of-year calculations, forecasting, and budgeting for rent/service charges.
  • Handle service charge queries, ensuring legal compliance and accurate recovery of costs, and work with the development team on new builds.
  • Analyse service costs, identify budget variations, and provide clear reports to managers for corrective action.
  • Set up exception reports to spot discrepancies and work with managers to resolve issues.
  • Review expenditures to ensure correct allocation and compliance with service charge rules.
  • Support the Revenue Manager with rent and service charge increases, ensuring all schedules are reconciled.
  • Help with the annual budget process, ensuring all income streams are accounted for.
  • Act as the main contact for internal and external queries, explaining rent and service charge calculations to customers and stakeholders.
  • Improve data storage and reporting for efficiency and accuracy.
  • Respond to customer queries quickly and accurately.
  • Assist with processing income and transactional postings and perform bank and general ledger reconciliations.
  • Support finance tasks and accounts payable processes as needed.

 

What We're Looking For:

  • Knowledge of accounting principles and finance functions
  • Experience handling queries from internal and external customers
  • Skilled in using financial software and complex spreadsheets
  • Ability to work to deadlines and manage cash/bank reconciliations
  • Strong IT, numeracy, and analytical skills
  • Excellent planning, organisation, and prioritisation abilities
  • Effective communication with all levels of staff and customers
  • Capable of processing complex data for business use
  • Self-motivated with a positive attitude and accountability
  • Able to explain technical financial information to non-experts
  • Strong team player and able to work independently
  • Intermediate Excel skills (pivot tables, Lookup, IF functions)
  • Experience of managing agents (desirable)
  • AAT qualification (desirable)
  • DBS check required

 

If you have the experience and drive to help us succeed, we’d love to hear from you!

 

Please see attached job description for full details of the role. 

We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!

 

No agencies please.

The Company

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. 

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment. 

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too. 

You can find out more about us and the services we offer our residents on the CKH website.

Putting People First

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.

At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives. 

As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you. 

Benefits

We know we need to provide a great working environment to attract the best people. Our offer includes:

  • A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover

  • Generous holiday entitlement; 25 days plus bank holidays increasing with time

  • Flexible family friendly and carers policies that allow a range of paid and unpaid leave

  • CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards

  • Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)

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