Property Sales Administrator
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Full Time – 9.00am - 5.00pm – Permanent - Peterborough/Remote
Ideally located within 1 hour of Peterborough to attend CKH offices or sites when required
We have a fantastic opportunity to join a friendly and welcoming Sales team here at CKH. Are you a skilled administrator who is driven to delivery high standards of customer service? If so, we would love to hear from you!
About the Role
We are seeking a dedicated professional to provide vital support to our Sales Team and customers within a £12m annual sales program. In this role, you will manage product, legal, and financial processes, offering clear guidance to customers on applications and purchases. You will ensure accurate administration of documentation and data while liaising with internal and external stakeholders to achieve sales KPIs and income targets.
Key Responsibilities:
- Act as the main liaison between local authorities, mortgage advisors/lenders, solicitors, and other external parties to ensure timely sales completion.
- Assess, process, and file home ownership applications, including customer profiling analysis.
- Prepare and produce sales documentation, including money laundering risk assessments, CML (FDF) documents, leases, and sales completion paperwork.
- Coordinate and schedule mortgage valuation surveys promptly.
- Maintain and update multiple databases and systems, ensuring data integrity and accurate reporting.
- Manage utility and council tax bills, ensuring accuracy and timely payments.
- Ensure sales purchasers' folders and regulatory information are accurate for audits.
- Process Purchase Orders (POs), confirm work completion with Sales Executives, record Goods Received Notes (GRNs), and facilitate prompt payments.
- Provide administrative support for Resale and Staircasing transactions, including anti-money laundering assessments and sales progression.
- Produce regular reports to support the Sales Manager with up-to-date figures on applications and completions.
What We're Looking For:
- Experience of carrying out detailed administration duties, such as filing, writing emails and/or letters, data entry on spreadsheets, scheduling calendars, handling phone queries and taking messages.
- Experience of working effectively within a team.
- Experience of working to and achieving targets.
- Experience of managing internal/external working relationships.
- Intermediate experience of Microsoft office packages e.g. Microsoft Word and Excel.
- Experience in Sales Administration (desirable).
- Full UK driving licence
If you have the experience and drive to help us achieve our vision, we’d love to hear from you!
Please see attached job description for full details of the role.
We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
No agencies please.
The Company
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.
There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
You can find out more about us and the services we offer our residents on the CKH website.
Putting People First
CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.
At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives.
As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you.
Benefits
We know we need to provide a great working environment to attract the best people. Our offer includes:
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A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover
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Generous holiday entitlement; 25 days plus bank holidays increasing with time
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Flexible family friendly and carers policies that allow a range of paid and unpaid leave
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CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards
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Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)
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